Start a conversation

I’m having issues logging into my account, what do I do?

First check your internet connection and make sure your device is connected correctly. Don’t worry, it happens to the best of us.


Next, make sure your log in details are correct. You can can use your username or Cinebuzz number to log in. If you are looking for your membership number, its located underneath the barcode on your Cinebuzz Rewards card or on your Cinebuzz dashboard.

An example of a login number is: 800012345678


If you forgot your password then don’t worry, we have the solution for that too. Visit the Cinebuzz Rewards homepage by clicking here. Click on “Forgot password?” and follow the prompts. If the error message persists, contact customer service here for further assistance.

Choose files or drag and drop files