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Event Gift Shop

  • What are your postage options and delivery timelines?

    Orders sent by post are processed for despatch weekly. Estimated delivery time: Express Post: 3-10 business days For orders sent by post, we use traceable postage methods in order to protect your orde...

  • Where is my order?

    Digital product orders are generally delivered within a few minutes of the nominated delivery time, however we do ask for you to allow up to an hour during peak periods. Note that some email clients h...

  • How do I change the delivery address for an order I placed?

    It’s very important that you enter correct recipient details for your order (whether for a postal order or when delivered by email) as we will send to the details that you have provided. Delivery addr...

  • Can I place an order but delay the delivery date?

    You can nominate a preferred delivery date for digital products by de-selecting the 'Send Immediately' option during checkout. This cannot be amended once the order has been processed. Please consider...

  • Why can't I log in to the Event Gift Shop?

    Please note that your Cinebuzz account will not log you into the Event Gift Shop. You will need to create a new Event Gift Shop account during checkout if you have not purchased with the Event Gift Sh...

  • Do I earn Cinebuzz points for gift card and voucher purchases?

    Whilst Event Gift Shop orders do not qualify to earn Cinebuzz points, you may be eligible to earn points when redeeming gift cards and vouchers for admissions....