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General

  • Extending the validity of Gift Cards or Vouchers

    Please ensure your Gift Card or Voucher is redeemed in full before the indicated expiry date as we are strictly unable to provide any further validity on these products.  Refer to the terms and condit...

  • Other questions/support

    For any unanswered questions or support, please contact our Customer Service team, and we will respond to your request as soon as possible.  Be sure to include any important information such as order/...

  • Misplaced, lost or stolen products

    Your products value is held within the unique barcode and PIN data. In line with this, please keep your Gift Cards and Vouchers in a safe place as we strictly cannot replace lost or stolen products. ...