General

• Contact Us Details

• Lost Property

• Cinema Trading Hours

• Employment

• Movie Merchandise and Posters

• External Food and Beverage

Popular in General

1. How do I contact Event Cinemas?

2. How can I apply for a job at Event Cinemas?

3. Can I bring external food and beverage to the cinema?

4. Who do I contact for lost property?

5. Can I purchase movie posters from the cinema?

Cinema Experiences

• Original

• V-Max

• Gold Class

• 4DX

• Event Junior

• Boutique

• Blacktown Drive In

Popular in Cinema Experiences

1. What is V-Max?

2. What is Gold Class?

3. How do I get sound for the movie at the Drive In?

4. What is 4DX?

5. Do you still run movies in the rain or bad weather at the Drive In?

Ticketing

• Ticket Types

• Booking Online

• Swaps and Refunds

• Movie Information

Popular in Ticketing

1. Booked the wrong date, time or film and the session has not started yet?

2. What are the different ticket options available to buy?

3. Booked the wrong date, time or film and the session has already passed?

4. Booked the wrong cinema location?

5. What are the tags that appear next to the sessions online?

Cinebuzz Rewards

• Cinebuzz Membership Types

• Cinebuzz Points

• Cinebuzz Account Management

Popular in Cinebuzz Rewards

1. What is Cinebuzz for Seniors?

2. How do Cinebuzz points work?

3. What is Cinebuzz for Students?

4. What is Cinebuzz VIP?

5. How do I get a physical Cinebuzz card for my account?

Accessibility

• Bring Your Baby

• Visual and Hearing Impairment Options

• Wheelchair Access

• Sensory Screenings

Popular in Accessibility

1. What is Bring Your Baby?

2. What are Sensory Screenings?

3. What options are available for hearing impairments?

4. How can I find Wheelchair accessible sessions?

5. What options are available for visual impairments?

Cinebuzz On Demand

• About Cinebuzz On Demand

• Device Management

• Membership

• Troubleshooting

• Payment

Popular in Cinebuzz On Demand

1. I’m having issues logging into my account, what do I do?

2. What is Cinebuzz On Demand?

3. What payment methods are available?

4. Can I refund a Cinebuzz On Demand purchase?

5. Is there a subscription fee?

Gift Cards & Vouchers

• General

• Redeeming Gift Cards & Vouchers

• Event Gift Shop

Popular in Gift Cards & Vouchers

1. How can I check my gift card or voucher validity?

2. How do I book online using a gift card or voucher?

3. Can my gift card or voucher be extended?

4. Where can I purchase Event Cinemas gift cards or vouchers?

5. Can I use Village Cinemas gift cards or vouchers at Event Cinemas?

Private Hire, Group Bookings & Functions

• Booking a Function or Event

Popular in Private Hire, Group Bookings & Functions

1. How can I book a function or event with you?

2. What type of functions or events do you host?

Parents NSW Vouchers

• General

• Redeeming NSW vouchers

Popular in Parents NSW Vouchers

1. How do I redeem my Parents NSW vouchers online?

2. Does Event Cinemas accept Parents NSW vouchers?

3. Can I redeem multiple Parents NSW vouchers in one online order?

4. How do I redeem my Parents NSW vouchers in store?

5. My order total was less than the NSW voucher’s value, what happens to the remaining credit?