My movie won’t play, or keeps stalling. What should I do?

Modified on Thu, 23 Nov 2023 at 10:59 AM

First check your internet connection and make sure your device is connected correctly. If your internet connection is poor or inconsistent you may experience problems during playback. For the best viewing experience, we recommend an internet speed of 5Mbps.

We also recommend you check our minimum system requirements to ensure the device you are using is okay.

If you continue to experience problems, please contact us HERE, so we can get your viewing experience back on track!

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