Can I refund or exchange? I booked the wrong date, time or film online and the session has already passed?

Modified on Mon, 29 Apr 2024 at 12:15 PM

Please note a booking cannot be swapped once the booked session time has passed. 

You will need to make a new booking for the correct session. You can then request a refund for your incorrect purchase.

Submit your refund request HERE. Be sure to include a copy of your correct and incorrect purchase for review. 

You can find the Refund and Return policy HERE

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