What options are available for hearing impairments?

There are a few options available to assist with hearing impairments.

• Closed Captions (CC)

Closed Caption devices are available so you can read what you can’t hear. Applicable sessions will be marked with a ‘CC’ tag. 

Captions are delivered via a personal device, with a high contrast display and privacy screen, so only you can see the captions. This means that you can sit in any seat in the cinema. Please see staff at the venue to collect equipment prior to entering the theatre. You may be asked to leave a form of ID to ensure the safe return of the equipment. *

For instructions on How to use the CaptiView Receiver Closed Caption device? see here

• Infra-Red Hearing (IR)

Applicable sessions will be marked with an ‘IR’ tag. 

This system consists of infrared transmitters mounted in the cinema that carry the sound to a receiver that you wear. Each of our cinemas has slightly different infrared technology so please contact your local cinema for more information. At some cinemas, if you wear hearing aids we provide you with a neck loop to pick up the sound, and for those who do not use hearing aids, headsets can be supplied. At other cinemas only the headset is available. The best place to sit in the cinema is the middle section of seats up the back, but please see staff at the cinema for more details about this. *

• Hearing Aid Loop (LOOP)

Applicable sessions will be marked with a ‘LOOP’ tag. 

This system consists of a wire loop that is installed in the cinema and is connected to the sound system, creating a magnetic field within the looped area that transmits sound to the hearing aid you wear. You’ll need turn your hearing aid to the T switch to pick this up. The best place to sit in the cinema is the middle section of seats up the back, but please see staff at the cinema for more details about this. *

• Open Caption Sessions

Applicable sessions will be marked with an ‘OPEN CAPTIONS’ tag. 

Open caption sessions present all spoken dialogue and essential sound cues, as subtitles directly on the screen for the duration of the film. These sessions are provided to enhance accessibility for deaf and hard-of-hearing audiences, as well as anyone who benefits from having on-screen text to support their viewing experience.

___________________________________________________________________________________

*Equipment is subject to availability. We would like to apologise in advance if, due to previous customer selection, this equipment is not available at the time of your visit.

For more information on our accessible options, CLICK HERE