How to use the CaptiView Receiver Closed Caption device?

Modified on Tue, 7 Oct at 12:02 PM

The Captiview Receiver Device provides closed captions on a personal display for hearing impaired guests.

Follow the below steps to use the device.

1. Toggle the power switch to the 'on' position

2. CaptiView prompts user to select the auditorium number

3. The CaptiView Receiver has three buttons on the underside that correspond with the A, C and L options on the screen

A: Selects the Auditorium number
C: Connects to selected auditorium number
L: selects an optional language (when available)

Press A button to scroll to desired auditorium number; press C button to connect to the auditorium. If you select the incorrect number, toggle power switch to 'off' to begin again

Important Notes:

These devices are configured for use during feature presentations only. The display will be empty during advertisements and trailers.

If you are not yet inside the auditorium, you may see the message: 'Not Found...Searching'

Once you are inside the auditorium, the device will connect and display 'Doremi CaptiView ready'

If you experience any issues with your device, please seek assistance from a staff member

Please return your device to an Event Cinemas team member when your session concludes

For more information see What options are available for hearin g imp a i r m ents?