Why is there an online booking fee?

Modified on Wed, 22 Nov 2023 at 02:45 PM

As with many other online booking platforms, we do charge a booking fee per ticket when booking online. We do offer all our customers the ability to purchase tickets in store where no booking fee is applied.


We are continuing to invest in technology to ensure the convenience for our online customers. The benefits of booking online include:


  • Skipping the queue in store, or digitally 'checking in' through the Event Cinemas app on arrival at select cinema locations.
  • The ability to pre-book in advance to secure your preferred seat.
  • For Gold Class online bookings, you will have access to the ‘Service to Seat’ food and beverage online ordering system. You can find more information HERE


 As an added bonus, if you’re a Cinebuzz member, we reward you with extra Cinebuzz points for most tickets and vouchers when booking online.

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